Support & Contact

Get help with installing, importing, exporting, updating or activating AILibrary.

Email support

AILibrary is supplied by Xenia Systems.

For technical help, include the AILibrary version, operating system, a short description and any non-sensitive error message.

Email Xenia Systems

Self-service resources

Installation, import and export documentation
Current downloads
Previous releases and release history
Premium and billing information

Frequently asked questions

Where are conversations stored?

Imported conversations are held in a local desktop library. See Privacy for the distinction between local data and online licensing or payment services.

Can I use AILibrary for free?

Yes. The Free edition supports up to 30 imported conversations.

Which export formats are supported?

PDF, Word, Markdown, HTML and plain text.

How can I report a bug or request a feature?

Email [email protected] with the details. Please do not include passwords, licence tokens or private conversation files.