Terms and Conditions

Software usage, Free and Premium subscriptions, cancellations and consumer rights.

Last updated: 23 October 2026

1. Supplier and agreement

AILibrary is supplied by Stephen Lloyd, a UK sole trader trading as Xenia Systems. These terms govern your use of the AILibrary desktop software, website and related licensing and subscription services. By using the software or purchasing Premium, you agree to these terms. Nothing here removes statutory rights that cannot lawfully be excluded.

Stephen Lloyd trading as Xenia Systems
46 Stanton Drive
Chester, CH2 2JF
United Kingdom
Email: [email protected]
Website: ai-library.uk

2. What AILibrary does

AILibrary lets you import, search, organise, view and export conversations from supported third-party AI services. It is not itself an AI chat service and is not affiliated with the providers it supports. Import/export compatibility depends on those providers’ formats and services, which may change.

3. Free edition

AILibrary Free allows imports up to a limit of 30 conversations and includes its standard library, search, management and export tools. You do not need a subscription to use the Free edition.

4. Premium licences

Premium removes the 30-conversation import limit while you have a valid entitlement. Premium requires licence activation and may periodically verify entitlement online. Any device activation limit applicable to your purchase is disclosed during the subscription process. The available billing plans and prices are shown on the Premium page and confirmed at checkout.

5. Subscription billing

Recurring subscriptions are processed by Stripe. At checkout, review the selected plan, currency, price, taxes (where applicable), renewal interval and other payment terms. Unless cancelled, your subscription renews on the terms presented at checkout. If payment fails or entitlement expires, Premium functionality may cease after applicable billing or grace periods. We will provide required notice of material price or subscription-term changes.

6. Cancellation and existing conversations

You can cancel through the available subscription management process or by contacting [email protected]. Cancellation prevents subsequent renewals, with Premium access normally remaining until the end of the paid period unless otherwise stated or required by law. Ending Premium never deletes your existing imported conversations. You may continue to access your existing library in Free mode, but cannot import further conversations while the library exceeds the Free edition’s 30-conversation limit.

7. Consumer cancellation and refunds

UK consumers may have statutory cancellation and refund rights depending on what is purchased and how it is supplied. Any applicable 14-day cooling-off right and conditions for the immediate provision of digital content or digital services must be presented and handled as required by law during checkout. Starting supply does not automatically remove your rights. If software or services fail to meet statutory standards, applicable repair, replacement, price-reduction or refund rights remain available. Contact [email protected] for assistance. Nothing in these terms overrides mandatory consumer protection laws.

8. Your data and backups

You retain any rights you hold in conversations, tags and notes you import. AILibrary stores the imported library locally; you are responsible for keeping backups, securing your device, and having permission to import, retain or share third-party content. Removing software, deleting the database or device failure can lead to data loss without a backup.

9. Licence and permitted use

Subject to these terms, we grant you a non-exclusive, non-transferable licence to use AILibrary for lawful personal or business purposes on compatible devices, subject to applicable Premium activation limits. You must not redistribute the software unlawfully, bypass licensing mechanisms, attack our infrastructure or misrepresent the software as your own. Any rights granted by applicable law remain unaffected.

10. Updates, support and third parties

We may release corrections, security updates and functionality improvements. Operating system and third-party export compatibility can change over time. Online checks, downloads and licence verification require internet access. Stripe, Cloudflare, GitHub and AI providers operate independent services with their own terms. For support, email [email protected]; no fixed response time is guaranteed.

11. Intellectual property

AILibrary’s original software, brand, documentation and materials are owned by Xenia Systems or their respective licensors. Third-party components remain subject to their own licences. References to third-party AI brands are descriptive and do not imply endorsement.

12. Liability and statutory protections

We do not exclude liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or anything else which cannot lawfully be excluded. We remain responsible for reasonably foreseeable loss caused by breach of contract or failure to use reasonable care and skill where required by law. We are not responsible for loss arising solely from events outside our reasonable control or from improper use, except where the law says otherwise. Additional terms may apply to business customers only to the extent permitted by law.

13. Changes and governing law

We may update these terms for legal, security or operational reasons. Material changes affecting existing customers will be notified when legally required. These terms are governed by the law of England and Wales, without removing any mandatory rights or jurisdiction protections available to consumers in Scotland, Northern Ireland or other countries.